We act like your outsourced IT department, without the cost of hiring a full-time team. From system monitoring and software updates to backups, remote support, and disaster recovery, we help keep your business stable, secure, and ready for growth.
DNAConnect is our lightweight software platform for monitoring and supporting your business IT environment—without hiring an internal tech team. Real-time virus protection, system health checks, automatic backups, and fast remote support are just the beginning.
DNAConnect is a managed IT service platform developed by Dr. Nox & Associates that delivers continuous, proactive support for small businesses that don’t have their own in-house IT department.
Real-time antivirus, antimalware, and anti-cryptomining protection—ensuring threats are blocked before they become breaches.
Constantly checks your hardware (CPU, RAM, storage, etc.) and alerts our team to potential failures before they happen.
Keeps your operating systems and common business apps up to date with patches and security fixes. It also monitors what’s installed and flags outdated software.
DNAConnect automates secure local and cloud backups, ensuring your critical files are protected without manual intervention.
In the event of a server failure, DNA can restore your systems within two hours using a cloud-based recovery environment—keeping your business running while we repair the physical hardware. This service is available at an additional cost, which will be quoted upon request based on your specific environment
Allows our technicians to securely access your system to troubleshoot problems, install applications, or perform maintenance—without needing to be on-site.
Built with the privacy and security features necessary to support clients in healthcare or other compliance-sensitive industries.
DNA On-Site IT Support is the boots-on-the-ground solution for small businesses that need real-world tech help—fast, professional, and without the hassle of dealing with big-box service contracts.
Not everything can (or should) be fixed remotely. Some problems demand hands-on expertise, especially when your business depends on uptime, physical hardware, or recovering critical data. DNA’s on-site services give you the confidence of having a local technician who shows up, solves the issue, and speaks your language—not tech jargon.
Our on-site services are designed to support the day-to-day operations of businesses that don’t have dedicated IT staff but still rely heavily on their technology.
Whether it’s a slow laptop, a network printer that won’t print, or a workstation that won’t boot—our technicians come to you to resolve it on-site.
We install and configure internet service, modems, routers, switches, and wireless access points to ensure your office stays connected securely and reliably.
Need help getting your VoIP phones or business lines set up? We handle installations, configuration, and troubleshooting of modern office phone systems.
We install office security equipment including HD cameras, door sensors, and motion detectors—all compatible with remote viewing on your smartphone or AppleTV. Get peace of mind with systems you can monitor from anywhere.
Accidentally deleted files? Failed hard drive? We offer data recovery services and can help implement local and cloud backup strategies to prevent future loss.
Whether it’s a one-off emergency or a recurring visit to keep things running smoothly, we can customize an on-site support schedule that fits your business.
Let’s build a support system that works in the background while your business keeps moving.
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